The content on this website is provided for general informational purposes only.

Nothing on this website constitutes:

• Legal advice
• Migration or immigration advice tailored to your personal circumstances
• A guarantee of visa eligibility, visa grant, admission, enrolment, or outcome
• A substitute for a formal consultation or written engagement

You should not rely solely on website content when making migration, immigration, education, financial, or personal decisions.

Using this website, submitting an enquiry, or communicating with us does not create a client relationship.

A professional relationship is only formed when:

• We agree to act for you; and
• A formal Client Engagement Letter (service agreement) is accepted in writing

This is required under applicable professional and regulatory frameworks.

We may offer both complimentary and paid consultations.

• Complimentary consultations are limited to general guidance and high-level pathway discussions.
• They do not include detailed case analysis, document review, or specific legal advice.

Where detailed or case-specific advice is required, a paid consultation or formal engagement will be required.

Our fees are structured in accordance with applicable regulatory requirements and are designed to be fair and reasonable.

Key principles:

• Professional fees for immigration assistance are only charged after a formal Client Engagement Letter is in place, except for permitted consultation services
• Fees are typically structured as fixed fees for defined stages of work, or in some cases, hourly rates with an estimated time allocation
• Fees, payment terms, and scope of services will be clearly set out in your Client Engagement Letter
• Fees will not be varied unless agreed in writing in accordance with that agreement

Further details are available in our Fee Policy, which forms part of our broader service framework.

In addition to our professional fees, you may incur third-party costs, including:

• Visa application charges
• Skills assessments
• English language tests
• Medical examinations
• Police checks
• Education provider fees
• Translation or certification costs

Where applicable:

• Estimates of such costs will be provided
• You will be informed whether costs are payable directly or on your behalf
• Additional costs will only be incurred with your knowledge and agreement

We are not responsible for third-party pricing, processes, or decisions.

Our education advisory services are designed to support informed decision-making.

We do not guarantee:

• Admission or enrolment
• Course availability or outcomes
• Future migration outcomes linked to study choices

We do not guarantee:

• Visa eligibility
• Visa grant outcomes
• Processing timeframes
• Availability of migration pathways

All decisions remain at the discretion of the relevant government authorities.

Where applicable, New Zealand-related advice is subject to New Zealand law and regulatory frameworks.

We do not guarantee outcomes or processing timelines.

We may refer you to third-party providers. These providers operate independently.

We are not responsible for:

• Their conduct or services
• Their pricing or delays
• Their outcomes or decisions

Consultation bookings and services may be subject to specific cancellation and refund terms.

Unless otherwise stated:

• Consultation fees may be non-refundable once delivered
• Missed appointments may be treated as used
• Refunds will be assessed based on work performed

For formal engagements:

• Refund terms will be clearly outlined in your Client Engagement Letter
• Any refunds will be handled in accordance with those terms and applicable regulatory requirements

Clients will be provided with:

• Itemised invoices for services and disbursements
• Receipts for all payments made

Payments must be made in accordance with agreed terms.

We do not guarantee that:

• The website will always be available or uninterrupted
• Content will always be current or error-free

You use this website at your own risk.

All website content is owned by or licensed to New Horizons Migration.

You may use content for personal, non-commercial purposes only.

You must not use this website:

• Unlawfully
• To transmit harmful content
• To attempt unauthorised access

To the maximum extent permitted by law, we exclude liability for any loss arising from:

• Use of this website
• Reliance on content
• Third-party services
• Regulatory or policy changes
• Decisions by government authorities

Nothing excludes rights under applicable consumer law.

We do not guarantee any migration, immigration, education, or related outcome.

Services are provided in accordance with applicable professional and regulatory obligations.

We may decline to act where a matter falls outside our scope, competence, or regulatory position.

Your use of this website is governed by our Privacy Policy.

We are not responsible for third-party websites or their content.

Testimonials and case studies are illustrative only and do not guarantee outcomes.

These Terms are governed by the laws of New South Wales, Australia.

We may update these Terms from time to time.

For any further information or enquiries, please email us